Privacy Policy

At SAM (Smart Alarm Monitor), your privacy and trust are extremely important to us.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. What Information We Collect

We may collect the following:

Your name and contact details (e.g., phone number, email)

Home safety-related information you provide (e.g., ZIP code, alarm type, reminder preferences)

Responses to onboarding questions (e.g., motivation type, confidence level)

Your interactions with our text reminders and website

2. How We Use Your Information

We use your information to:

Send personalized home safety remindersImprove the effectiveness of our serviceTrack user engagement to improve our outreach and messaging

Analyze aggregate data for safety trend research (never personally identifiable)

3. How We Protect Your Information

Your data is stored securely within our trusted platforms

We do not sell or rent your personal data to anyone

Access is limited to team members actively working on the service

4. Your Rights

You may opt out of reminders at any time by texting “STOP”

You may request to see or delete your data by contacting [email protected]

We honor all applicable consumer privacy laws including CCPA and GDPR

Terms of Service

By using SAM (Smart Alarm Monitor), you agree to the following terms:

1. Purpose

SAM is an educational and reminder-based system designed to improve home safety through scheduled notifications.

It is not a replacement for professional fire inspection or emergency services.

2. Use of Service

You agree to receive messages via SMS or email from SAMYou agree that your participation is voluntary and may be stopped at any time

You understand that while reminders are sent with care, SAM is not liable for any failures to test or maintain your alarms

3. Data Responsibility

You are responsible for keeping your contact information up to date.

We take data security seriously and limit use of your information to the purposes described in our Privacy Policy.

4. Termination

We reserve the right to discontinue the service, modify features, or remove any user who violates these terms.